Maintaining A Healthy Learning Environment

Soft Services

HBM Has You Covered
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Soft Services

First thing in the morning, you get into your classroom only to notice, "uh oh", the garbage was never taken out and this led to an ant raid. Often times, new clients will communicate to us, "the former building support staff are nice people; but because details aren't paid attention to, it leads us to believe that they don't care." 

 

Many tasks in day to day operations may seem very insignificant. But if these duties aren't done, can seriously hinder operations within your work environment. Negligence of Soft Service details can often be perceived by the occupants as building support staff not caring enough to do the simplest parts of their jobs. The truth of the matter may be that they are overwhelmed from a poor facilities management program.

 

Soft services are any services that directly affect the security and well being of people in the building. The origins of Hines Building Maintenance started with Soft Service management. We have taken great pride in paying attention to even the smallest of details.

 

As a premier facilities maintenance company, HBM Operations offers a broad range of soft services including but not limited to:

 

• Cleaning
• Parking
• Pest Control
• Waste Disposal & Recycling
• Furniture & Equipment
• Information Systems
• Document Management
• Reception Services
• Space Management
• Fleet Service

Planning Your Services

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Our Solutions. Your Budget. Your Pace.

  • HBM Assessment Checklist_just right
    Take our facilities condition assessment today to determine whether or not you would be a perfect candidate for any of our services.
  • elementary school
    This program has been designed as an extra help facilities program and gives you the flexibility to have both HBM employees and your own school staff.
  • High School
    This service is designed to run mid level schools. We will fill any gaps within your staffing model and train your staff until they are masters within their given field.
  • University
    Facilities Pro is aimed towards the largest of schools that want HBM to run their entire facilities department. This allows schools to be able to concentrate on what they specialize in.

Our Service Levels

  • Facilities Condition Assessment
  • Facilities Assist
  • Facilities Essentials
  • Facilities Pro

Facilities Condition Assessment

This is a snapshot in time of the current state of your facilities. Our primary goal in providing you with an informative FCA is to surmise the current health of your built environment and analyze it's associated risks. We will determine where an asset is within its estimated useful life to maintain it's future optimal facility uptime. We also consider other factors that our competitors typically do not such as it's use, environment, and past maintenance. This process plays a key role in deciding whether or not a facility is functioning as intended.

Facilities Assist

This program is typically designed for a school without an established facility budget, a total building sq. ft. up to 40,000, total land acreage up to 3 acres, and employs up to 150 staff and students. The Facilities Assist program is our base level of service for Schools that want to maintain the functions of day-to-day operations and building maintenance at a moderate-level of facilities care.

Facilities Essentials

The Facilities Essentials Base Level Service is typically designed for a school with an established facility budget, a total building sq. ft. between 40,000 and 100,000, total land acreage between 3 and 9 acres, and contains about 150-400 staff and students. It aims for Schools that want to maintain a high-level of Facilities care but can be very beneficial for schools with years of built up and deferred maintenance.

Facilities Pro

The Facilities Pro Base Level Service is typically designed for a school with an established facility budget, a total building sq. ft. above 100,000, total land acreage over 10, and employs at least 600 staff and students.It aims for Schools that want to maintain a high-level of Facilities care but can be very beneficial for schools with years of built up and deferred maintenance.